Store Regulations
§1 General provisions
- These regulations define the general terms and conditions, rules and manner of sales conducted by KT TRADE sp. z o.o. sp.k. with its registered seat in Gowarzewo, entered into the Register of Entrepreneurs kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, IX Economic Department of the National Court Register under the number 0000737925, NIP: 7773324978,REGON: 38058242400000 , by means of the tttechnology.pl online store (hereinafter referred to as the “Online Store”) and defines the terms and conditions of KT TRADE sp. z o.o. sp.k.’s provision of free electronic services. headquartered in Gowarzewo, provides free of charge services by electronic means.
- With respect to Services provided electronically, these Regulations are the regulations referred to in Article 9 on the provision of services by electronic means of July 18, 2002 (i.e. Journal of Laws of 2020, item 344, as amended).
- The Regulations are addressed to all Customers of the Store. All Customers are obliged to familiarize themselves with the provisions of the Regulations, before making a purchase.
- Each customer is obliged to comply with the provisions of the Regulations. Sales are made on the basis of the version of the Terms and Conditions in effect at the time the order is placed.
- Each customer has the opportunity to read the Terms and Conditions at any time by clicking on the hyperlink “Terms and Conditions of the Store” on the Store’s website http://www.tttechnology.pl. The Store Regulations can be downloaded and printed at any time.
- All information contained on the website of the Shop tttechnology.pl relating to products (including prices), do not constitute an offer within the meaning of Article 66 of the Civil Code of April 23, 1964 (i.e. Journal of Laws of 2020, item 1740, as amended), but an invitation to conclude a contract, pursuant to Article 71 of the Civil Code of April 23, 1964 (i.e. Journal of Laws of 2020, item 1740, as amended). The Customer, by sending the Order Form, makes an offer to purchase the indicated Goods for the price and under the conditions specified in the description.
§2 Definitions
- Working days – means the days of the week from Monday to Friday excluding public holidays.
- Delivery of Goods – means any factual action involving the delivery of the Goods specified in the Order Form to the Customer by the Seller, through the Supplier.
- Supplier – means the entity whose services are used by the Seller to make Delivery of goods.
- Order Form – a service available on the Store’s website, by means of which the Customer can make a purchase, in particular by adding Goods to the Cart and specifying certain terms and conditions of the Sales Agreement, among others the method of delivery and payment.
- Password – means a sequence of letter, digital or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer’s Account in the Online Store.
- Customer – means an entity with whom a Sales Agreement may be concluded or to whom electronic services may be provided.
- Consumer – means a natural person making a legal transaction with the Entrepreneur that is not directly related to his/her business or professional activity.
- Customer Account – means a panel, activated in favor of each Customer, after registration and conclusion of a contract for the provision of Customer Account services.
- Login – means an individual designation of the Customer, which is also the Customer’s e-mail address, which is independently determined by the Customer. Login, in addition to Password, is one of the conditions required to establish a Customer Account in the Online Store.
- Entrepreneur – means a natural person, a legal person or an organizational unit that is not a legal person, to which the law grants legal capacity, conducting in its own name a business or professional activity, which performs a legal act in connection with its business or professional activity.
- Regulations – means the Regulations of the online store www.tttechnology.pl.
- Registration – means an actual action that is required to use some of the functionality of the Online Store.
- Store – Internet service, belonging to the Seller, available under the domain www.tttechnology.pl, through which the Customer can purchase Goods from the Seller.
- Seller – means a limited liability company limited partnership KT TRADE with its registered office in Gowarzewo 63-004 at Borówkowa 9 Street, entered in the register of entrepreneurs kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, IX Economic Department of the National Court Register under KRS: 0000737925,NIP:7773324978, REGON: 38058242400000 .
- Store Website – means the website by means of which the Seller conducts business in the form of an Internet Store, at the address tttechnology.pl,
- Goods – means a product offered by the Seller via the Website, which may be the subject of a Sales Contract.
- Data Carrier – means a tool that allows you to fix data on the Customer or Vendor, including, in particular, communications addressed personally to the above-mentioned entities.
- Sales Contract – means a distance sales contract between the Customer and the Seller, which respects the principles set forth in these Regulations.
§ 3 Using the Internet Store
- Property copyrights, intellectual property rights to the name of the store, intellectual property rights to the Internet domain, intellectual property rights to the Store’s Website, intellectual property rights to logos and photos presented on the website, as well as any other rights to the Online Store are owned by the Seller. This does not apply to logos and photos presented on the website owned by entities that are manufacturers of the Goods offered by the Seller.
- The Seller will allow the use of the Online Store with standard web browsers such as Internet Explorer 11, Chrome 66, FireFox 60 or Opera 53 and others that accept cookies.
- The Seller uses “cookies” files, which are saved on the Customer’s hard drive when using the Store’s Website. The use of “cookies” serves to optimize the functioning of the Store’s Website on the final devices held by Customers. The storage of “cookies” does not cause damage to the Customer’s final devices and does not introduce changes to the Customers’ final devices and their software. The Customer has the ability to disable the mechanism for saving cookies in the settings and documentation of the Internet browser of his/her final device.
- The establishment and possession of an active e-mail account by the Customer is necessary in order to use the services provided electronically through the Store’s Website and to place an order in the Online Store using the Store’s Website.
- It is forbidden for Customers to transmit content of an unlawful nature. It is also forbidden for Customers to use the Store’s Website, free services provided electronically, as well as the Internet Store itself in a manner contrary to the law, good morals and violating the personal rights of third parties.
- Due to the risks and potential possibility of unauthorized persons making changes to the Customers’ data related to the risk of using the public Internet network and the use of electronically provided services, the Customers are obliged by the vendor to use technical measures aimed at counteracting the above risks. Said technical measures refer in particular to anti-virus and identity protection programs for Internet users. The vendor declares that it never asks the Customer to provide him with a Password.
§ 4 Registration
- Registration by the Customer is necessary to establish a Customer Account.
- Placing orders on the Online Store is possible without registration.
- In order to complete Registration, it is necessary to fill out the appropriate form, which can be found on the Store’s Website, and send the form to the Seller by selecting the appropriate option on the form. During the registration process, the Customer has the option to select and set a Password.
- By completing the registration form, the Customer is made aware of the Terms and Conditions by checking the appropriate box to indicate that the Customer is familiar with its contents.
- The Customer has the option to voluntarily consent to the processing of personal data for marketing purposes by checking the appropriate box in the form used for registration. The Seller in such a situation is obliged to clearly inform about the purpose for which it collects the Client’s personal data. The Seller will also inform the Client about known or foreseeable recipients of personal data.
- Conclusion of a contract with the Seller for electronic provision of the Customer’s Account service is independent of the actual act of consenting to the processing of personal data for marketing purposes. Consent to processing of personal data for marketing purposes may be withdrawn at any time by sending the Vendor a statement of the Client, e.g. via e-mail.
- Sending a completed form used for Client registration automatically sends a message to the e-mail address confirming the Registration. Sending the confirmation message results in the conclusion of the contract for the provision of services related to the maintenance of the Customer’s Account electronically. Sending confirmation regarding Registration causes that from that moment the Customer has the possibility to use the Account and modify the data provided in the form used for Registration.
§ 5 Orders
- Messages on the Store’s Website cannot be understood as an offer in the sense formed by the Civil Code, but are only an invitation to submit offers for the conclusion of a Sales Agreement.
- The possibility of using the Online Store using the Website exists 7 days a week, 24 hours a day.
- Placing orders via the Store’s Website is done by selecting the appropriate Goods. This is done by the “add to cart” button. Once the order placement is completed, the Customer has the option to select in the “cart” option the method of Delivery and the form of payment. Completion of placing an order involves sending the Order Form to the Seller and pressing the “order with obligation to pay” button.
- The customer is informed of the total price for the selected Goods and the method of Delivery before each shipment of the order, as well as of any additional costs that are associated with the concluded Sales Agreement.
- Sending the Order Form is tantamount to the Customer’s offer of the Contract of Sale of the Goods that have been selected by the Customer.
- Confirmation of order placement is automatically sent to the customer’s e-mail address after the customer places the order.
- The message about acceptance of the order for execution is another information that the Seller sends to the Customer after sending the order confirmation. The message about accepting the order for processing is equivalent to the Seller’s statement about accepting the offer of the Contract of Sale of the Goods, which were selected by the Customer.
- Reaching the Customer with a message about acceptance of the order for processing means the conclusion of the Sales Contract for Goods.
- The Seller undertakes to send the General Terms and Conditions of Sale Agreement to the e-mail address or to the address indicated by the Customer in the registration form or Order Form.
- The lead time is from 1 to 3 working days from the date of sending a message about acceptance of the order for processing. For special orders, the lead time may be longer.
§ 6 Payments
- The prices posted on the Store’s Website are gross prices, which do not include the costs associated with Delivery and any other costs that may be incurred in connection with the Sales Contract. The Customer will be informed of any costs over and above the gross sales price of the selected Goods when selecting the Delivery option and when placing the order.
- The Online Store offers the following forms of payment for the ordered Goods:
- bank transfer to the Seller’s bank account (the beginning of order processing in this case will be the sending of a confirmation of order acceptance and the receipt of funds in the Seller’s bank account),
- bank transfer to PayU external payment system, operated by PayU S.A. (KRS 0000274399, NIP 7792308495, REGON 30052344400000) based in Poznan at 186 Grunwaldzka St., 60-166. The beginning of the order processing in this case will be the sending of the order acceptance confirmation to the Customer together with the receipt of the message from the PayU system confirming the payment made by the Customer.
- in cash during personal collection – payment can be made at the Seller’s premises (the beginning of order processing in this case will be the delivery of the order confirmation to the Customer, while the Goods themselves will be issued to the Customer at the Seller’s premises).
- cash on delivery by paying to the hands of the Supplier at the time of delivery (the beginning of order processing will be the sending of the order confirmation).
- The Seller shall inform the Customer of the deadline within which he is obliged to pay for the ordered Goods, specifying at the same time the amount of payment under the concluded Sales Contract.
- Failure by the Customer to make payment within the appropriate period of time, as stipulated in the preceding paragraph, shall result in the Seller setting another deadline for the Customer to make payment. The setting of another deadline entails informing the Customer about it with the use of a Durable Media. Informing the Customer of the additional deadline allowing for payment should include an instruction that the ineffective lapse of this deadline entitles the Seller to withdraw from the Sales Agreement. The ineffective lapse of the second period allowing for payment will entail sending to the Customer on the Permanent Carrier a statement on withdrawal from the contract, as provided for in Article 491 of the Civil Code.
§ 7 Delivery
- The Seller performs the Delivery service on the territory of Poland and abroad to selected countries of the European Union, in accordance with the offer and price list of Suppliers.
- The Seller undertakes to deliver Goods without defects to Customers under the concluded Sales Contract.
- The Seller undertakes to post communications relating to the expected number of Business Days necessary to complete the Delivery and order. The number of Business Days necessary to complete the Delivery and order will be counted from the time specified in § 6 para. 2 of these Terms and Conditions.
- If the Customer chooses the “cash on delivery” payment method, the delivery and order processing period stated on the Store’s Website specified in Business Days will be calculated from the date of conclusion of the Sales Agreement.
- Delivery of the Goods ordered by the Customer will be made to the address specified in the Order Form.
- Deliveries made by In Post sp. z o.o. with its registered office in Krakow, ul. Malborska 130, KRS 0000255841, NIP 6792895061, REGON 12024648400000 will be made to the address indicated by the Customer when filling out the Order Form.
- Delivery made by DHL Parcel Polska sp. z o.o. with its registered seat in Warsaw 02-823 at Osmańska 2, KRS0000631916, NIP 9512417713, REGON 36517088300000 will be made to the address indicated by the Customer when filling in the Order Form, under the conditions indicated in the regulations of the given Supplier.
- Delivery made by DPD Polska sp. z o.o. with its registered office in Warsaw 02-274 at Mineralna 15 Street, KRS 0000028368, NIP 5260204110, REGON 01202642100000 will be made to the address indicated by the Customer when filling in the Order Form, under the conditions indicated in the regulations of the given Supplier. .
- Shipment of the Goods to the Customer, except when the option to pick up the Goods in person has been selected, involves the delivery of a message to the Customer confirming the shipment.
- The Customer undertakes to examine the shipment sent to him in the manner and at the time accepted for the realization of shipments of a given type. The discovery of damage to the shipment or any other defect will update the Customer’s right to request a protocol documenting the above defects by an employee of the supplier.
- If the Customer decides to pick up the Goods in person, it is possible to pick them up at the Seller’s premises on Business Days, during the opening hours, which are stated on the Store’s Website. The Client is obliged to agree in advance with the Seller on the planned date of collection of the ordered Goods by phone or e-mail.
- The Seller is obliged to attach to the parcel containing the ordered Goods a receipt or a VAT invoice, at the will of the Customer.
- In the case of Delivery, when the Customer is not present at the address indicated by the Customer in the Order Form, the Supplier’s Employee will leave an advice letter or attempt to contact the Customer by telephone, allowing the Customer to provide the date on which he/she will be present at the Delivery address indicated by the Customer.
- In the case of non-collection of the shipment with the ordered Goods and return of the ordered Goods to the Online Store, the Supplier will attempt to arrange with the Customer a new date of Delivery and its cost using the telephone network or e-mail.
- All costs including shipping shall be borne by the customer.
- Lead times for overseas shipping may be extended.
- Foreign delivery will be made by selected Suppliers.
- To the extent not covered by these terms and conditions, domestic and international shipping will be carried out in accordance with the rules and regulations of the Suppliers.
§ 8 Warranty
- The Seller undertakes to deliver Goods free of physical and legal defects. The Seller shall be liable to the Customer in case the ordered Goods have a physical or legal defect (warranty).
- If physical or legal defects of the Goods are found, the Customer has the right:
a) to make a statement on reducing the price or withdrawing from the Sales Agreement, unless the Seller immediately and without undue inconvenience for the Customer replaces the defective Goods with defect-free ones or removes the defect.
Such limitation does not apply if the Goods have already been subject to replacement or repair by the Seller, or the Seller has failed to comply with the obligation to replace the Goods with defect-free Goods or to remove defects. If the buyer is a Consumer, he may, instead of the removal of defects proposed by the Seller, demand replacement of the Goods with defect-free Goods or, instead of replacement of the Goods, demand removal of defects, unless bringing the Goods into conformity with the agreement in the manner chosen by the buyer is impossible or would require excessive costs compared with the manner proposed by the Seller. In assessing the excessiveness of the costs, the value of the defect-free item, the type and significance of the identified defect shall be taken into account, as well as the inconvenience to which other means of satisfaction would expose the buyer.
- b) demand replacement of the Defective Goods with defect-free Goods or removal of the defect. The Seller shall replace the Defective Goods with defect-free Goods or remove the defect within a reasonable period of time without undue inconvenience to the Client. The Seller may refuse to fulfill the Customer’s request if bringing the Defective Goods into conformity with the Sales Agreement in the manner chosen by the Customer would be impossible or would require excessive costs. The Seller shall be obliged to bear the cost of repair or replacement.
- The Customer exercising warranty rights is obliged to deliver the item containing defects to the address provided by the Seller. The Seller is obliged to cover the cost of delivering the Goods, if the Customer is a Consumer.
- The Seller’s liability under warranty applies to a period of two years from the date of delivery of the Goods to the Customer. The Customer’s claim for removal of the defect or replacement of the Goods with defect-free Goods shall be time-barred one year from the date of discovery of the defect. The statute of limitations for the above claim, if the Customer is a Consumer, cannot end before the expiration of two years from the date of discovery of the defect. Within the aforementioned period, the Customer has the option to withdraw from the Sales Agreement or submit a statement of price reduction due to a defect in the Goods. If the Customer has chosen to replace the Goods with defect-free Goods or to have the defect removed by the Seller, the period for withdrawal from the Sales Agreement or submission of a statement on price reduction shall begin to run from the ineffective expiration of the period for replacing the Goods or removing the defect.
§ 9 Complaints
- Complaints that relate to the ordered Goods or related to the implementation of the Sales Agreement, the Customer has the option to send to the address of the Seller’s registered office, i.e. to KT TRADE spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered office in Gowarzewo 63-004, 9 Borówkowa Street, or to the electronic address of the Seller – kontakt@kt-trade.pl.
- The Seller is obliged to respond to the Customer’s complaint about the Goods or a complaint related to the implementation of the Sales Agreement within 14 days.
- The Complaint may relate to the use of free services provided electronically. In this case, the Complaint may be sent by e-mail to kontakt@kt-trade.pl.
- The customer’s complaint in its content should include a precise definition of the problem.
- The seller is obliged to consider the complaint within 14 days and provide the customer with a comprehensive response to his inquiry.
§ 10 Warranty
- Some goods presented by the Seller in the Online Store may be covered by a warranty provided by the manufacturer.
- If the Goods are under warranty, this information will be provided on the Store’s Website.
§ 11 Out-of-court dispute resolution
- If the complaint procedure fails to produce the result expected by the Consumer, the Consumer may use, among other things:
- mediation conducted by the locally competent Provincial Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the proceedings are free of charge.
The list of Inspectorates can be found at:
https://www.uokik.gov.pl/wazne_adresy.php#faq596,
- assistance of the locally competent permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which a request for consideration of the case before the amicable court should be submitted. As a rule, the proceedings are free of charge. A list of courts is available at:
https://www.uokik.gov.pl/wazne_adresy.php#faq596,
- free assistance from the city or county consumer ombudsman,
- Online ODR Platform available at: http://ec.europa.eu/consumers/odr/
§ 12 Conditions for withdrawal from the contract
- In accordance with the Law on Consumer Rights of May 30, 2014. (i.e. Journal of Laws of 2020, item 287, as amended), a Customer who is a Consumer may withdraw from the Sales Agreement without stating a reason by making a statement in writing within 14 days.
- The beginning of the period for withdrawal from the Sales Agreement is the moment when the Consumer takes possession of the ordered Goods.
- The consumer has the right to withdraw from the Sales Agreement by submitting an appropriate statement on withdrawal from the Sales Agreement for this purpose. The statement on withdrawal from the Sales Agreement may be addressed both to the address of the Seller’s registered office and to the Seller’s e-mail address. A statement concerning withdrawal from the Sales Agreement may be addressed to the Seller using the Form concerning withdrawal, the specimen of which is available on the Website of the
tttechnology.pl Store. A statement that is sent before the expiry of the 14-day period counted from the day the Consumer takes possession of the ordered goods shall be considered as a statement sent in compliance with the deadline. - The Consumer has the possibility to withdraw from the Sales Contract by sending a statement of withdrawal to the Seller using the electronic withdrawal form, which can be found on the Shop’s Website. Sending the Electronic Withdrawal Form before the expiry of the 14-day period counted from the day the Consumer takes possession of the ordered Goods, the deadline for withdrawal from the Sales Agreement is considered to have been met.
- The Seller is obliged to immediately confirm to the Consumer the receipt of the electronic withdrawal form.
- Withdrawal from the Sales Agreement shall cause the Sales Agreement to be considered not concluded.
- In the event that the Consumer decides to make a statement of withdrawal from the Sales Contract, which occurs before the Seller accepts his offer, the offer ceases to be binding.
- The Seller is obliged to refund all payments made by the Consumer within 14 days from the date of delivery of the Consumer’s statement of withdrawal from the Sales Agreement. The Seller is also obliged to return payments relating to the cost of Delivery of the Goods to the address chosen by the Consumer. The Seller reserves the right to withhold the return of payments until the Goods are received back or the Seller obtains proof of the Goods being returned by the Consumer.
- The Seller shall not be obliged to reimburse the Consumer for additional costs incurred by him if the Consumer, exercising his right to withdraw from the Sales Contract, has chosen a method of Delivery other than the cheapest.
- In the case of withdrawal from the Sales Agreement, the Consumer is obliged to return the Goods immediately, no later than within 14 days from the date on which he withdrew from the Sales Agreement. The deadline is considered to have been met if the Goods are returned to the Seller’s address before this date.
- Withdrawal from the Sales Agreement by a Customer who is a Consumer involves payment only of the direct costs of returning the Goods.
- In case of problems with returning the Goods in the usual way due to their dimensions or nature, the Seller is obliged to inform the Consumer about the expected costs of returning the item on the Store’s Website.
- If it is determined that the Consumer has used the Goods in a manner beyond what is necessary to ascertain the nature, characteristics and functioning of the Goods, then the Consumer shall be liable for any diminution in the value of the Goods resulting from the use of the Goods beyond what is normally necessary to investigate the characteristics of the Goods.
- The Seller will refund the payment according to the same method used by the Consumer to pay for the Goods. This does not apply if the Consumer has expressly agreed to another way of returning the payment, which is not associated with any costs.
- The Customer who is a Consumer is not entitled to withdraw from the Contract of Sale of Goods that are non-refabricated products, manufactured to the Customer’s special order according to the specifications given by the Customer or intended to meet individual needs.
§ 13 Free services
- The seller undertakes to provide the following services electronically, which are free of charge:
- Newsletter,
- Maintain a Customer Account used to place an order,
- A form for contact,
- Star rating scale.
- The aforementioned services will be provided 7 days a week, 24 hours a day.
- The Seller reserves the right to change the type, time, forms of granting access to selected services, as well as the manner of enabling access to the above-mentioned services. The Seller undertakes to inform Customers of any such change.
- The free service concerning the use of the Contact Form located on the Store’s Website allows sending free messages to the Seller.
- If you wish to opt out of the free Contact Form service, this is possible at any time and consists in not sending a message with an inquiry to the Seller.
- Use of the free service related to receiving the Newsletter depends on providing an e-mail address in the appropriate field of the registration form, which can be found on the Store’s Website, and expressing consent to sending the Newsletter by checking the appropriate checkbox. Completion of the registration form by the Customer results in the Customer receiving an activation link to the e-mail address provided in the registration form.
- In order to confirm subscription to the free Newsletter service, it is necessary to click on the activation link sent to the e-mail address provided by the Client in the registration form.
- When the customer clicks on the activation link, it is tantamount to concluding a contract for the provision of electronic services.
- The customer has the opportunity to subscribe to the Newsletter service by checking the appropriate box in the form used for registration and agreeing to subscribe by checking the appropriate wantcbox.
- Provision of free Newsletter service by the Seller consists in sending messages concerning products offered by the Seller to the e-mail address. The Newsletter may be sent only to those Customers who have subscribed.
- The content of each Newsletter includes: information about the sender of the Newsletter, the subject of the Newsletter, which is related to the content of the shipment and also information about the possibility and necessary actions required to cancel the free Newsletter service.
- Resignation from sending the Newsletter to an e-mail address is possible by sending an e-mail message to the Seller concerning the resignation, as well as by unsubscribing via a link that is included in each e-mail through which the Newsletter is sent. Unsubscribing from the Newsletter is also possible by deactivating the corresponding field in the Customer Account.
- After the Customer registers, it is possible to maintain a Customer Account service. The service of maintaining a Customer Account consists in providing the Customer with a panel available on the Store’s Website used to change his/her personal data, track the status of the order, as well as the history of completed orders.
- A request for deletion of a Customer’s Account made by the Customer after Registration will result in deletion of the Account by the Seller within 14 days from the date of the request.
- The use of a rating scale in the form of stars allows customers to publish on the Store’s Website their individual and personal feelings about the Goods and the quality of the Seller’s service.
- Cancellation of the Seller’s product and service quality rating functionality in the form of awarding stars is possible at any time and consists in the Customer refraining from expressing his/her opinion in the form of stars on the Store’s Website.
- In the case of Customer’s actions to the detriment of the Seller or other Customers, as well as in the case of violation of the law or the provisions of the Terms and Conditions by the Customer, the Seller is authorized to block access to the Customer’s Account, as well as to free services. Blocking access to the Client’s Account and free services may take place in situations justified by security considerations, and in particular in cases of breaking the security of the Store’s Website by the Client or incidents related to hacking activities. The blocking of access to the Customer’s account and free services lasts for the time necessary to determine the reasons underlying the blocking of access to the Customer’s account and free services. The Vendor will notify the Customer of the blocking of access to the Customer’s Account and free services by e-mail to the address provided in the registration form by the Customer.
§ 14 Customer’s responsibility related to the content posted by the Customer on the Online Store Site.
- By deciding to post content and make it available to others, the Customer is thereby voluntarily disseminating the content. Content posted by the Customer on the Store’s Website is not an expression of the Seller’s views and should not be understood as the same as the Seller’s business. The Seller should be understood as an entity that, by creating appropriate conditions, allows the expression of opinions. The Seller cannot be understood as a provider of content posted by Customers.
- Customer hereby represents that:
a) consents to access and viewing of his published content by other Customers and the Seller,
b) agrees that the Seller may use the content published by the Customer free of charge,
(c) agrees to develop works within the meaning of the Law on Copyright and Related Rights,
(d) agrees to post and share personal data and image regarding the Client for free services,
(e) the sharing of personal data, image and third-party information within the framework of free services has been carried out lawfully, voluntarily and after obtaining the consent of the data subjects,
(f) is entitled to use industrial property rights, copyrights and/or related rights to (respectively) – objects of industrial property rights (e.g. trademarks)and/or objects of related rights, as well as works that are included in the content published by the Client. - The Customer is not entitled to:
a) post advertising and/or promotional content as part of the Customer’s use of free electronic services,
b) post personal data of third parties and disseminate the image of third parties without the permission required by law or the consent of the third party as part of the use of free electronic services. - Attribution of responsibility to the Seller for the content posted by Customers is possible at the time of receipt by the Seller of a report of a threat or a report of a violation of the law.
- As part of the use by Customers of free services provided electronically, it is strictly prohibited for Customers to post content that:
a) could violate personal interests, be offensive in nature, or use vocabulary that violates decency by including vulgarisms or terms generally considered offensive,
b) would constitute a threat directed at other people,
c) would be posted in bad faith, e.g. with the intention of violating the personal interests of others, d) could violate the legitimate interests of the Seller, e) could otherwise violate the provisions of the applicable law, generally recognized social or moral norms, or the rules of law. with the intention of violating the personal interests of others,
d) could violate the legitimate interests of the Seller,
e) could otherwise violate the provisions of applicable law, commonly recognized social norms or customs, decency, as well as provisions of these Regulations. - The Seller reserves the right to modify or remove content posted by Customers in the event of receiving a report of a threat or violation of the rights of Customers or other persons during the use of free services provided electronically. The Seller reserves the right to modify or remove content posted by Customers, in particular, in the case of reports of third parties or obtaining notification from relevant authorities.
- The Seller does not continuously monitor the content posted by Customers.
§ 15 Reporting a threat or violation of rights
- The Customer or any other third party has the right to report a threat to the Seller in a situation where he/she finds that the content posted on the Store’s Website violates personal rights, rights, morals, feelings, morals, beliefs, principles of fair competition, know-how, legally protected secrets or secrets protected by obligation.
- The Seller shall be obliged to act immediately to modify or remove the content placed on the Store’s Website in a situation where it is notified of a potential threat or violation of law.
§ 16 Protection of personal data
All issues related to the Protection of Personal Data on the Store’s website have been placed in the Privacy Policy.
§ 17 Termination of non-Sales Agreements
- The contract for the provision of services by electronic means may be terminated at any time by the Customer or the Seller without giving reasons. Termination of the contract for the provision of services by electronic means does not affect the rights acquired by the other party, which occurred before the termination of the contract.
- Termination of the agreement for the provision of services by electronic means by a Customer who has made a Registration is made by sending an appropriate declaration of intent to the Seller, using any means of remote communication.
- The Seller’s termination of the contract for the provision of electronic services is carried out by sending a statement of intent to the Client to the Client’s electronic address provided during Registration.
§ 18 Final provisions
- The Seller is liable to Customers who are Consumers for non-performance or improper performance of the contract. If the other party to the contract is an Entrepreneur, the Seller is liable only in the case of intentional damage and within the limits of actual losses incurred.
- The content of these Terms and Conditions may be preserved by printing, saving on a carrier or downloading from the Store’s Website.
- In the event of a dispute between the parties in connection with the concluded Sales Agreement, the parties will first seek to resolve the matter amicably. The applicable law for the settlement of any disputes under these terms and conditions shall be Polish law.
- The Seller shall be obliged to inform the Customer who is a Consumer about the possible ways to use out-of-court ways to resolve complaints and pursue claims. These entities may be consumer ombudsmen or Provincial Inspectorates of Commercial Inspection, a list of which is available on the website of the Office of Competition and Consumer Protection. Detailed information on how to use out-of-court means of settling complaints and pursuing claims is available on the websites of the aforementioned entities and at their offices.
- The seller informs that at https://ec.europa.eu/consumers/odr/ there is a platform for online dispute resolution at the EU level between consumers and businesses, the so-called ODR platform.
- These Regulations may be amended by the Seller. Orders that were taken over for fulfillment before the effective date of the new Regulations will be fulfilled on the basis of the provisions of the Regulations in whose validity period the order was placed. The new Regulations shall come into force 7 days after their publication on the Store’s Website. The Seller shall be obliged to inform the Customer 7 days before the amended Regulations come into force by electronic means. Information about the change of the Regulations should contain a reference to the new content of the Regulations. The Client is obliged to inform the Seller about the fact of non-acceptance of the Regulations, which will result in termination of the contract for provision of electronic services.
- The Terms and Conditions do not exclude or limit any of the rights of the Customer, being a Consumer, which he is entitled to under the mandatory provisions of law. In the event of a conflict between the provisions of the Regulations and the mandatory provisions of law granting rights to consumers, the provisions shall prevail.
- In the event that any provision of these Terms and Conditions is or should become invalid or ineffective, the validity of the entire Terms and Conditions for the remainder shall remain unaffected. In such a case, the parties shall replace the invalid or ineffective provision with another that reflects the intended economic purpose as closely as possible.
- In matters not covered by these Regulations, the relevant provisions of generally applicable law shall apply.
- These regulations come into effect on 1.01.2021.